Current Shipping Status
Tassarya.in currently operates as a product catalogue. Online ordering, payment and shipping checkout are not yet active. Viewing a product or sending an enquiry does not create a shipment or delivery commitment.
This policy will be reviewed before orders are enabled so customers can see confirmed charges, serviceable locations and delivery estimates before completing a purchase.
Shipping Coverage
When ordering is launched, Tassarya intends to serve eligible addresses within India through suitable courier or logistics partners. Availability may depend on the delivery PIN code, product, courier coverage and operational conditions.
A delivery address will be considered serviceable only when confirmed during checkout or directly by Tassarya.
Order Processing
Confirmed orders will be checked, prepared and packed before dispatch. Processing time may vary depending on stock availability, order verification, weekends, public holidays and the nature of the product.
The applicable processing estimate will be displayed or communicated before dispatch. Processing time is separate from courier transit time.
Delivery Estimates
Delivery dates are estimates, not guarantees. Transit time may vary by destination, courier network, weather, public holidays, local restrictions and other events outside Tassarya’s reasonable control.
Where available, an estimated delivery window will be shown at checkout or communicated after the order is accepted.
Shipping Charges
Any shipping charge, free-shipping threshold or location-based fee will be shown before the customer confirms payment. Tassarya does not currently promise free shipping on all orders.
If a delivery surcharge applies to a remote or restricted location, the customer will be informed before dispatch and may choose whether to proceed.
Tracking and Notifications
Where the selected courier provides tracking, shipment details will be shared after dispatch through the contact information supplied with the order. Tracking updates are generated by the courier and may not appear immediately.
Customers should keep their email address and mobile number accurate so important delivery updates can reach them.
Delays and Service Disruptions
We will make reasonable efforts to help when a shipment is delayed. Delays caused by courier operations, severe weather, transport disruption, public restrictions, incorrect addresses or failed delivery attempts may be outside our direct control.
If tracking has not updated for an unusual period, contact Tassarya with the order number so the shipment can be reviewed with the courier.
Delivery Address and Receipt
Customers are responsible for providing a complete name, mobile number, PIN code and delivery address. Address changes may not be possible once an order has been dispatched.
If a parcel is returned because the address was incomplete, incorrect or repeatedly unavailable, additional delivery charges may apply before it is sent again.
Damaged, Missing or Incorrect Parcels
If a parcel arrives visibly damaged, contains an incorrect item or appears incomplete, please contact us promptly and keep the packaging, shipping label and product available for review. Photographs or an unboxing record may help us assess the issue with the courier.
Resolution will depend on the verified circumstances and the applicable returns, replacement or refund policy.
Shipping Questions
For delivery enquiries, email hello@tassarya.com or use our Contact page. Once ordering is available, please include the order number in your message.
TassaryaWARD NO-08, PURANI SARAY, RAMPURKHURD
PO-NATHNAGAR, DIST-BHAGALPUR
BIHAR 812006, INDIA