Tassarya Help Centre
Frequently Asked Questions
Everything you need to know about Bhagalpuri Tassar chaddars, handcrafted character, care and the Tassarya India storefront.
Quick Guidance
Questions are part of choosing thoughtfully
Explore the answers below. If you need help with a particular design, include its product name or SKU when contacting us.
01 · Product & Craft
Understanding the chaddar
What is a Bhagalpuri Tassar chaddar?
It is a versatile textile inspired by Bhagalpur’s celebrated weaving tradition, valued for its natural texture, breathable comfort and distinctive handcrafted character.
Are Tassarya chaddars handmade?
The collection reflects craft-led processes, loom work and regional textile knowledge. The product description explains the relevant material and construction details for each design.
Why does each piece look slightly different?
Small variations in weave, texture and colour are natural signs of human hands and craft-led production. They give each piece individual character rather than indicating a defect.
02 · Use & Care
Living with your chaddar
Where can I use a Tassarya chaddar?
Use it as a light layer in an air-conditioned room, under a fan, during travel, as a graceful wrap, a home accent or a meaningful gift. Read the complete use guide.
How should I care for it?
Handle gently, avoid harsh detergents and follow the care information supplied with the product. Store it clean and dry, away from prolonged direct sunlight and moisture.
Is it suitable for travel?
Yes. Its versatile weight and drape make it useful on flights, trains and road journeys when temperatures change.
03 · Colour & Variation
What to expect
Will the colour look exactly like my screen?
We photograph products carefully, but screens, brightness settings and lighting display colour differently. Handcrafted textiles can also have subtle natural tonal variation.
Are variations considered defects?
Natural irregularities associated with craft are normally part of the textile’s character. Actual damage, an incorrect product or a verified manufacturing issue is assessed separately under the applicable returns policy.
04 · Shopping & Delivery
The India storefront
Can I order from tassarya.in now?
The collection is currently live for viewing while final prices, stock, shipping and payment arrangements are completed. Ordering will be enabled only after those details are confirmed.
Will Tassarya deliver across India?
Tassarya intends to serve eligible Indian PIN codes once ordering launches. Serviceability, charges and delivery estimates will be shown before purchase. Read the Shipping Policy.
What will the return conditions be?
Final eligibility, time limits and costs will be confirmed before checkout is activated. Read the current Returns and Refunds guide.
05 · Support
Contacting Tassarya
How can I ask about a specific product?
Email hello@tassarya.com or use the contact form. Include the product name or SKU so the team can identify it quickly.
Can I contact Tassarya about collaborations?
Yes. Use the Contact page and briefly describe the proposed collaboration, organisation and preferred way to follow up.
Discover Tassarya
Find the piece that feels right for you
Explore the complete Bhagalpuri chaddar collection, its textures, colours and individual character.
Explore the Collection